About Us
At Watchworks we specialise in the service and renovation of Rolex watches. Utilising unrivaled facilities and a wealth of knowledge gained from over four decades of watchmaking experience. We invest in the world's finest tooling and training to ensure your timepiece is treated to an impeccable standard when trusted to our care. All work is undertaken on our premises and is fully insured. Watchworks is a family run business and we understand the importance of remaining friendly and approachable to all of our clients. Please feel free to contact us and EMail is the best way to do this. EMails are screened daily but phone calls less often. If you want you are welcome to leave a message. Open By Appointment Only We have a shop but it is closed to allow the watchmaker to work undisturbed so he can give his complete attention to his work. Appointments can be pre-arranged for dropping in and picking up your watch. |
History
Rocco Manfredi trained as an apprentice with the Signet Group and had worked as a repair technician for ten years when he decided to launch Watchworks. Originally starting in 1989 as a repair centre for local jewellers, demand was so high that Rocco opened our own premises in 1992. Watchworks was born and over the past twenty nine years has grown from a small local shop with 'a workshop out the back' into a purposely furnished facility. We have five main areas comprising a polishing room, cleaning room, the main workshop and an office/order processing room along with a reception for pre-booked visits. Although we have grown substantially and now receive a large percentage of work sent to us from across the UK. We also open by appointment for customers who would like us to inspect their watch or if they have pre-arranged to leave a job. We no longer accept work from outside UK. |
Accreditation & Equipment
Our watchmaker is Rolex Accredited to a level that also allows him to work on many sports models. This illustrates the high level of investment and the quality that is adhered to. Rolex won't allow just anybody to become accredited. Stringent competency tests must be completed even before they will consider offering any training. All the correct tools and machinery must be purchased from the original manufacturer as do the replacement parts for each watch. We are the proud owners of a lapping machine that was used by Rolex UK at their Bexley workshop before they moved to Kings Hill. Rolex requires that regular re-training is undertaken, alongside inspections of our workshops. We let Rolex UK know about all work we undertake so your records are updated with them. |